GoCardless is built on Direct Debit. Customers complete a simple online mandate to authorise you to collect payments automatically
Once you have connected your GoCardless to ChangeGPS - you are ready to setup your fees and payment terms in the Engage app to receive direct debit payments with GoCardless for interim, upfront, completion and monthly payment for approved engagements.
Check out this visual guide to find out how the GoCardless payments are integrated with your Engagement letter sending & approvals
TIP: Remember to save your changes
Managing or Cancelling GoCardless Payments
With all Engagement fees paid via GoCardless - we don't actually manage or have access to those payments within the ChangeGPS platform as we only have one way integration. All payments by your clients are made directly to GoCardless and you will need to manage, track and cancel the relevant mandate or instalment schedule from your GoCardless account dashboard - here's how
You can also arrange to issue a refund from your GoCardless account.
TIP: Disengaging an engagement from within ChangeGPS doesn't cancel or stop the payment arrangements currently. You will need to manage these from the payment platform directly.